Payment, Shipping & Returns
Payment MethodYou can complete your purchases using either of the following payment methods:
- Credit Card
You can use your Credit or Debit Card, MasterCard or Visa.
- Via PayPal
If you have a PayPal account you can simply connect and transfer the cost of purchase.
Shipping & Delivery
Once the order has been placed and the payment has been verified, you will receive it within a few working days, depending on the destination country. We deliver our products only to these destinations:
- Europe (EU Members & UK), approx. 3-7 working days
- Rest of Europe, approx. 3-7 working days
Please note that any customs clearance fees or other taxes that may arise in order for the goods to be released, in countries outside the European Union, are solely borne by the client and are not included in this transaction.
Τhe client have the right to return any product, and have a refund within ten (10) days after delivery date, following the specific conditions below:
- The client must notify https://thecleanfox.myshopify.com/ via contact form for the return within the ten (10) days period.
- The product must be returned unused, unscratched or otherwise damaged and in the original packaging.
- Delivery costs and other expenses regarding the return of the product are upon the client.
- The refund includes the product cost (including 24% VAT) only and not courier charges.
For complaints or defect products, please see our General Terms & Conditions